Terms of Service

1. Acceptance of Terms

By accessing or using the website of Luxe Paws Mobile Spa ("we," "us," or "our"), or by submitting information through our contact form, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

Luxe Paws Mobile Spa is a premium mobile pet grooming business located in Weymouth, Massachusetts, specializing in luxury bath & brush services, full groom packages, spa add-on treatments, and personalized one-on-one care for dogs and cats throughout the South Shore region.

Our website provides information about our services and allows customers to submit appointment requests, grooming inquiries, and service-related questions.

3. Use of the Website

You agree to use this website only for lawful purposes.

You may not:

• Submit false or misleading information
• Attempt unauthorized access to website systems
• Use the website in a manner that may disrupt services
• Engage in unauthorized automated data collection

4. SMS Program Terms

By providing your phone number and selecting the optional SMS consent checkbox, you agree to receive customer care SMS messages from Luxe Paws Mobile Spa regarding your appointments and service inquiries.

Message types include:

• Appointment scheduling and confirmations
• Grooming appointment reminders
• Booking updates and notifications
• Service follow-ups
• Customer support
• Responses to inquiries
• Service-related communications

5. Appointments and Cancellations

Appointment requests submitted through our website are subject to availability confirmation. We reserve the right to reschedule or cancel appointments when necessary due to scheduling constraints, weather conditions, or other operational factors.

We kindly ask clients to provide at least 24 hours notice for cancellations or rescheduling requests.

6. Pet Health and Safety

By booking a grooming service, you confirm that your pet is in good general health and is up to date on required vaccinations. Luxe Paws Mobile Spa reserves the right to decline or discontinue service if a pet appears unwell, aggressive, or if conditions exist that may compromise the safety of your pet or our groomer.

7. Intellectual Property

All content on this website, including text, graphics, images, logos, and trademarks, is the property of Luxe Paws Mobile Spa and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

8. Disclaimer of Warranties

The website and services are provided "as is" and "as available" without warranties of any kind.

We do not guarantee uninterrupted or error-free operation.

9. Limitation of Liability

To the fullest extent permitted by law, Luxe Paws Mobile Spa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy available at:

11. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Massachusetts.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Norfolk County, Massachusetts.

12. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Description of SMS Program and Messaging Use Cases

Luxe Paws Mobile Spa may send SMS messages to users who provide express consent through our website form. Message types may include appointment confirmations, grooming reminders, booking updates, service status notifications, scheduling communications, and customer support messages.

Instructions to Opt Out

You may cancel SMS participation at any time by replying STOP to any SMS message received from Luxe Paws Mobile Spa. For assistance, reply HELP.

Support Contact Information

For support, contact Luxe Paws Mobile Spa by phone at +1 (781) 910-5559 or by email at info@luxepawsmobilespa.com.

Disclosures for Message and Data Rates

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Age Restriction

By using this website and submitting information through our forms, you confirm that you are at least 18 years old.

Privacy Policy

For more information about how we collect, use, and protect your information, please review our Privacy Policy.

13. Contact Information